WHO WE ARE

Founded in 1995, Guam Cleaning Masters quickly built a reputation as one of the leading providers of residential cleaning solutions.

In 2000, services were further expanded to include marble, granite and other stone surface restoration and cleaning, landscaping, and enhanced carpet cleaning utilizing today’s technology to remove more deep dirt residue on all kinds of carpet as well as mattresses & upholstery. We also expanded our service on Auto detailing (interior & exterior), kitchen hood cleaning and swimming pool maintenance utilizing today’s best chemical & equipment. We also upgraded our high-rise & low-rise window cleaning utilizing proper safety equipment following OSHA & Guam EPA regulations and federal law.

OUR MISSION IS TO:

  • Offer a different kind of services to families and professionals
  • Deliver high quality and consistent services
  • Use environmentall friendly cleaning products
  • Provide stable jobs with reasonable wages
  • Concentrate our resources on maintaining standards
  • Make you an extremely satisfied customer

THE MASTERS TEAM

The quality of our service is the most important aspect of our business. Our goal is continued growth, but at a moderate pace that does not compromise the quality and safety of our services. Guam Cleaning Masters has in place a management team and Quality Control/ Assurance Program that ensures that our clients receive a consistently high standard of work from our employees.

Guam Cleaning Masters was formed by Alex Thomas in December 1995 as a service company providing professional cleaning, custodial, janitorial and ground maintenance services.

 

In 2000, services were further expanded to include marble, granite and other stone surface restoration and cleaning, landscaping, and enhanced carpet cleaning utilizing today’s technology to remove more deep dirt residue on all kinds of carpet as well as mattresses & upholstery. We also expanded our service on Auto detailing (interior & exterior), kitchen hood cleaning and swimming pool maintenance utilizing today’s best chemical & equipment. We also upgraded our high-rise & low-rise window cleaning utilizing proper safety equipment following OSHA & Guam EPA regulations and federal law.

 

Guam Cleaning Masters is licensed and bonded. The company is managed by a highly skilled staff creating opportunities to better serve the community’s needs. The company believes in hard work, and is committed to understanding and providing for the needs of their customers without compromising their high standards. It is management’s vision to be financially strong and socially responsible to its employees and to the community.

The quality of our service is the most important aspect of our business. Our goal is continued growth, but at a moderate pace, that does not compromise the quality and safety of our services. Guam Cleaning Masters has in place a management team and Quality Control/ Assurance Program that ensures that our clients receive a consistently high standard of work from our employees. We respond to the needs of our clients and employees with care and efficiency at all times. Their requests are always addressed promptly.

 

Regular supervision of our employees ensures top-quality job performance. Mr. Alex Thomas & Ms. Rowena S. Thomas, the owners of Guam Cleaning Masters, together with the management team are hands-on in the supervising and detail work being done in our buildings/job sites. Our success and reputation depends on our customer’s satisfaction. We take our quality of work seriously and personally.

 

We at Guam Cleaning Masters screen our employees base on: good character, good references, good common sense, stability, demonstrated good work ethic, the physical ability to do the work, and a desire and reason to do this kind of work. Experience is not a prerequisite, since we train all our new employees in our methods and to our standard. New employees are supervised at all times for as long as it takes to ensure that they can adhere to the standard to which they were trained. After this probation period, employees are further motivated to do good work through quality of work bonuses based on inspections. We always treat our hard-working team members with the respect and courtesy they deserve. Our low turnover and long-term client relationships are the strongest indication that we have an excellent group of employees. Trust and respect between management and employees are essential toward meeting our goal of operating a quality business with integrity.